Privacy Policy

Profrost d.o.o. (»us) is committed to protecting your privacy. This Privacy Policy applies to users of the Website www.profrostdoo.com as well as its subpages and explains how Profrost d.o.o. collects, uses, and discloses your personal data.

The user is any legal or natural person who uses or visits the Website www.profrostdoo.com.

By using the Website, the user confirms that he/she has read, understood, and agrees with this Privacy Policy. By continuing to use the Website, the user agrees with the changes.

The Policy may occasionally be amended or updated. To be notified about the changes affecting your personal data, we advised you to visit this website regularly.

Personal data protection

The user’s personal data is carefully protected in compliance with the legislation governing personal data protection (Regulation (EU) 2016/679 (GDPR) and Personal Data Protection Act – ZVOP-1) and this Privacy Policy. The data provided is used solely for purposes related to our business.

To ensure the protection of personal data, we carry out all the necessary legal, organizational, and appropriate logistical-technical procedures and measures.

We make sure unauthorized persons are prevented access to the personal data, the premises, the equipment, and the software where the data is stored.

We guarantee an effective way of blocking, disposing of, erasing, or anonymizing personal data.

Personal data controller

The personal data controller is the company Profrost d.o.o., Vipavska cesta 63, Rožna Dolina, 5000 Nova Gorica, Slovenia.

Purpose of processing personal information

In general, you can visit our website without disclosing personal information about yourself. We do not collect personal information about you (such as your name and contact details) when you visit this website unless you voluntarily submit data using the contact form and thereby give your consent to the collection and use of your personal information for the purposes mentioned. Data provided via contact form will be sent to our electronic mail address directly via e-mail. We will only process this data for the purpose of mutual communication. You are solely responsible for the correctness and accuracy of this information. All personal data is used solely for the purposes for which they were collected and for which they were granted. We will not make the collected data in any way available to unauthorized third parties, except for the legally prescribed purpose.

Here are some additional circumstances in which we will share your information with authorized third parties and additional purposes for which we use your information:

Providing Information to Google Inc.

Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and cookie data, for multiple purposes, such as improving Google Analytics. Information is shared with Google on an anonymous basis. To find out more about what information Google collects, how to use this information, and how to control information sent to Google, see the Google Privacy Policy partner page.

Types of personal data we process

The personal data collected in the booking form are: first and last name, e-mail, telephone number.

Information that is automatically collected on our website

We automatically collect information in server log files, such as your IP address, browser type, redirection / exit page, and operating system. We use this information to manage our web pages and our technical solutions, understand how visitors move through our website and services and improve your experience while using our website and services.

Personal data storage period

In general, we will retain your data for the period necessary to fulfill the specified purpose, as long as reasonably necessary to ensure compliance with applicable legal requirements or as advisable in light of applicable statute of limitations, or until you withdraw your consent to the processing of your data. However, we will endeavour to erase your data irretrievably and permanently as soon as there is no longer a need to retain it, i.e. when the purpose for which it was collected has been fulfilled or the limitation period has expired.

Individual’s rights

Under the applicable legislation governing personal data protection, the individual is entitled to withdraw the given consent at any time, to request access, rectification, restriction of personal data processing or erasure of personal data by informing us about this in writing by mail to Profrost d.o.o., Vipavska cesta 63, Rožna Dolina, 5000 Nova Gorica, or by emailing info@profrostdoo.com. The individual may also make a complaint concerning the processing of his/her personal data and address it to the above address.

The individual may also lodge a complaint concerning the processing of his/her personal data directly with the competent supervisory authority, i.e. the Information Commissioner of the Republic of Slovenia.

Dealing with violations

In the event of personal data protection violations, we will promptly implement all internal and external measures (technical, organizational) for the protection of individuals’ rights and interests. We will inform each of the affected persons, as well as the competent supervisory authority in the Republic of Slovenia about this.

This Privacy Policy is effective as of January 1, 2023.

Vipavska cesta 63, Rožna Dolina
5000 Nova Gorica
Registration number: 8803676
Tax number: 66391563

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